This site uses cookies to provide and improve your shopping experience.
If you want to benefit from this improved service, please opt-in.
Cookies Page.
FOR UK CUSTOMERS ONLY. Tick this box to buy a prepaid Royal Mail Tracked Returns™ label included with your order. For the low cost of just £2.99 this will give you peace of mind knowing that you are able to return any part of your order to us fully paid for. Please note this service requires you to take your returned item / items suitably packaged to a local Post Office branch. It is not a collection service and is non refundable. Kindly note this cannot be purchased on it's own at a later date and must be purchased with your goods in order to be valid BUT if you do not need it for your order you can keep it and use it for another order
This Emily & Me red soft velour borg hoodie is a great way to keep the chill at bay. Perfect for cosy nights in and makes a lovely gift. Team with Laines London slippers for ultimate stay home stay cosy look.
Code:
100% Polyester
Machine Washable
One Size Fits UK8-16
Model Height 5'7
Please be patient with deliveries - all the national delivery systems have been overwhelmed, leading to delivery delays with everyone. These factors are outside of our control and we are shipping out on time but can not be responsible for delays nor can we refund delivery costs if items are later than expected so please don't get angry with us. The Couriers & Royal Mail will prioritise the Next Day options before the 3-5 day options but even Next Day Deliveries are being delayed
BECAUSE OF THE CONSTANT ROYAL MAIL STRIKES WE HAVE BEEN ABLE TO SECURE OUR UK MAINLAND DELIVERIES WITH DPD AND IT IS COSTING US A LOT MORE TO SEND (Which we are subsidising) BUT WE STILL USE DPD & ROYAL MAIL
CHRISTMAS RETURNS - ANY ORDER PURCHASED AS A CHRISTMAS GIFT FROM 19th NOV (NOT prior to the 19th) MUST BE RETURNED BY FRI JANUARY 6th 2023
UK MAINLAND 3-4 WORKING DAYS DELIVERY £4.99 Free Over £100
NORTHERN IRELAND 3-4 WORKING DAYS DELIVERY £4.99 CAN ONLY GO WITH ROYAL MAIL
UK MAINLAND NEXT WORKING DAY £5.99 Cut Off 2pm Daily
UK MAINLAND SATURDAY £12.00 Cut Off 2.45pm Friday
The cost of returning an item is your responsibility but if you are worried about the cost of a return you can purchase a pre paid returns label for £2.99 (UK Only) These can only be purchased at time of ordering and not on their own DON'T WORRY IF YOU BUY A PRE PAID RETURNS LABEL FOR £2.99 AND DON'T USE IT YOU CAN KEEP IT AND USE ON ANOTHER ORDER
OFF SHORE & REMOTE AREAS are sent on a 3 -5 day service
CUT OFF TIME FOR ALL ORDERS IS 3.00pm & Next Day is 2.00pm every day and any order placed after this time can not be dispatched until the following working day
Orders placed after 3.00pm on Friday will not be dispatched until Monday (next working day - there are no collections on Saturday & Sunday) Next Day deliveries on a Friday will be delivered Next working Day Monday. Saturday deliveries are extra and are not classed as a working day
NEXT DAY DELIVERIES MAY BE DELAYED DUE TO ROYAL MAIL STRIKES SO WE CAN OFFER NO GUARANTEES THEY WILL MAKE IT NEXT DAY - PLEASE NOTE OUR NEXT DAY DELIVERIES ARE SENT WITH ROYAL MAIL TRACKED 24 BUT DUE TO THE VOLUME OF ORDERS OCCASIONALLY THEY GET HELD UP WHICH IS OUTSIDE OF OUR CONTROL & NON REFUNDABLE
We use Royal Mail Tracked & Signed And DPD For All Of Our Deliveries depending on the size, weight and delivery destination. Heavier & large UK deliveries will go with Parcel Force
Royal Mail can now leave in a safe place if no one is in and you accept this condition when you order on our website so please check your tracking so you can locate your parcel
European Deliveries will now be sent with PARCEL FORCE
EUROPEAN DELIVERIES ARE SUSPENDED UNTIL THE NEW YEAR
AS WE ARE NO LONGER IN THE EU ANY EUROPEAN ORDERS WILL BE VAT FREE ON OUR WEBSITE AND THE UK VAT OF 20% WILL BE DEDUCTED AT FINAL PAYMENT PAGE - YOU MAY PAY VAT IN YOUR COUNTRY OF ORIGIN BUT THIS SHOULD BE COVERED BY OUR VAT FREE PRICES
The United Kingdom has now left the EU. This now means some customers within the EU may have duties and taxes to pay on top of your purchase, which are not included in your Designer Desirables order and are to be paid by you upon entry of your destination country. Should you decline to pay any of these taxes & duties and your order is returned the delivery charge plus a £15 returned delivery fee will be deducted from your refund
